Website Privacy Policy
Effective date: February 1st 2024
This Policy only applies to the personal data we collect through our Thinkware Connected website and does not apply to information collected by or in connection with your use of our portfolio of products. The Product Privacy Policy can be viewed by clicking “here”.
Chameleon Codewing Ltd (‘us’, ‘we’, or ‘our’) operates the thinkwareconnected.eu website (the ‘Service’).
At Chameleon Codewing Ltd, we are committed to safeguarding the privacy of our users and protecting their personal information. This Privacy Policy outlines how we collect, use, and protect the data collected through our website
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information per this policy.
INFORMATION COLLECTION AND USE
Clickstream information, that is not personally identifiable, such as type of Internet browser and computer operating system used; domain name of the website from which you linked; number of visits; average time spent; pages viewed
Contact details, such as name, email address, mailing address
Information you provide us to receive technical assistance or during any live customer service interactions
Thinkware data & information related to how you use any of our Thinkware Products
How We Use Your Data
By providing personal information to Chameleon, you acknowledge that you express consent to our collection, use and disclosure of your personal information under this Policy.
Chameleon may use your data to:
Measure the use of our website and improve its content
Provide you with a personalized experience on the Thinkware Connected website, readily tailor information to your needs, bypass gated content forms, apply information gathered to personalize the content on individual pages and gather information about how the site is being utilized to develop a better experience
Subscribe to receive our Thinkware Dashcam email newsletter and blog or confirm event attendance.
Provide you with additional information about one of our Thinkware Dash Cam Products.
Provide you with technical, customer and account support
Communication of corporate news, product developments and updates
Verify your identity and entitlement to our or Thinkware Dashcams products or services, when you contact us or access our services
Enforce our legal rights or comply with legal requirements
We may store your personal information and comments for future use and reference in order to maintain an appropriate record of our relationship with you.
In addition to the purposes listed above, we may use your data to provide you with advertisements, promotions and information about products and services tailored to you and your needs. This is in compliance with applicable consent requirements. If you do not want us to use Your Data in this way, you can choose to not give your permission on the web pages and/or forms with which we collect Your Data. This will include unchecking a box on the web pages and/or forms or unsubscribing at any time from promotional emails.
If you have subscribed to receive a company newsletter or any other type of communication from us and later change your mind, you may contact us to have your name removed from our distribution lists via retailsales@chameleoncodewing.co.uk
Tracking Technologies And Do-Not-Track Cookies
Cookies
A cookie is a commonly used automated data collection tool. Cookies are small text files that are stored by the browser on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a “memory” for the website so that it can recognize you when you come back and respond accordingly
On the Thinkware Connected Website, the Cookies generated by our site may be used to:
*Personalize the experience the website offers
*More readily tailor information to your needs
*We may use these cookies to bypass gated content forms
*Apply information gathered to personalize content on individual pages
*Gather information about how the site is being utilized to develop a better experience
If you do not wish to receive cookies, the Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer
Because cookies allow you to take advantage of our site’s features, we recommend that you keep them turned on to view our site at optimal performance.
Do-Not-Track
If you wish to further prevent tracking of your online activity, you can set a preference in your browser that alerts websites you visit that you do not want them to collect certain information about you. This is referred to as a Do-Not-Track (DNT) signal.
Please be aware that our websites may not recognize or take action in response to DNT signals from your web browser. At present time, there is no universally accepted standard for what a company should do when a DNT signal is detected. However, should a final standard be established, we will assess how to appropriately respond to these signals.
How We Disclose Your Data
Chameleon will not sell or provide your personal information to any other party unless you provide us with explicit permission to do so or unless we are compelled by law or in the good-faith belief that such action is necessary to conform to law or legal process served on Chameleon.
Partners
Chameleon may share any of your personal information with its corporate affiliates or external suppliers, but only to fulfil the purposes of use as described above.
Service Providers Processing Data on Chameleon’s Behalf
We may use contractors and service providers to process Your Data on our behalf for the purposes described in this Policy. We contractually require service providers to keep information secure and confidential and we do not allow our data processes to disclose Your Data to others without our authorization, or to use it for their own purposes. However, should you have an independent relationship with any of these service providers, their privacy statements will apply.
Law Enforcement
In certain instances, it may be necessary for Chameleon to disclose Your Data to government officials or otherwise as required by applicable law. No personal data will be disclosed to any law enforcement agency or governmental agency except in response to:
*A subpoena, warrant or other process issued by a court of competent jurisdiction
*A legal process having the same consequence as a court-issued request for information, in that if Chameleon were to refuse to provide such information, it would be in breach of local law, and it or its officers, executives or employees would be subject to liability for failing to honour such legal process
Where such disclosure is necessary for Chameleon to enforce its legal rights pursuant to the laws of the jurisdiction from which such information was gathered
A request for information to identify and/or prevent credit card fraud
Where such disclosure is necessary to prevent or lessen a serious and imminent thread of bodily harm to the data subject
Global Data Transfers
Chameleon is a global company, processing information in many countries. To conduct our business, and in accordance with this Policy, your data may be transferred to our approved partners, service providers, contractors, Chameleon Global Locations & Global Data Centers, or to subsidiaries of Chameleon, all of which may be located in countries around the world. We will take steps to ensure the necessary level of protection is in place for these transfers, and all transfers will occur in compliance with applicable laws and regulations.
As we continue to develop & expand our business, we may acquire subsidiaries or other business entities. As a result of such transactions, and to maintain a continued relationship with you, we may transfer Your Data to a related affiliate. If we are involved in a reorganization, merger, acquisition or sale of our assets, Your Data may be transferred as part of that deal; we will notify you of any such deal and outline your choices.
How We Protect Your Data
We have taken all appropriate technical and organizational security measures to protect Your Data from misuse, unauthorized or unlawful access or disclosure, loss, alteration, damage or destruction. These measures include:
*Personally identifiable information is stored behind a firewall and is not publicly accessible
*The use of encryption, monitoring and endpoint protection software is used on all of our systems & within our global data centres
*Physical safeguards about the storage of your data, including controlled access to our facilities, controlled access to Your Data and secure destruction of media containing Your Data
*Organizational training & awareness programs are provided to all Chameleon employees to understand the importance & means by which they must protect Your Data
*Our site is not directed to, nor do we knowingly collect information from any children under the age of 13
Managing Your Data
Chameleon will retain Your Data for as long as your account is active or as needed to provide you services. We also retain and use Your Data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store Your Data for as long as is necessary for the purpose for which we collect it.
Should you have any questions or concerns about your privacy, or if you would like to verify the data that we have received, remove the data, and/or make corrections to the data, please contact us at: retailsales@chameleoncodewing.co.uk
Your Rights
Regarding your Information, you have the following rights:
*Right to be Informed
*Right of Access
*Right to Correct or Verify
*Right to Erasure
*Right to Restrict Processing
*Right to Data Portability
*Right to Object to Processing
*Right to Withdraw Consent
Changes To This Policy
Chameleon reserves the right to revise or modify this Policy. In such event, we will post a notice on this website prior to the change becoming effective and, if the changes would affect Your Data, we will either notify you or provide you with an opportunity to opt-out.
If You Use Our Products – Platform Privacy Notices
If you use any of our Products, they are governed by their privacy notices. These privacy notices are available within the Product and can also be accessed via this “link”.
TYPES OF DATA COLLECTED
We collect two main types of data – Personal Data and Usage Data
PERSONAL DATA
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Data |
Reason |
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When you make a purchase |
Your details, including your title, name, delivery and invoice address(es), email address and contact number(s). |
To provide you with the product or service you have requested and effectively manage your account. |
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Device Serial Number. |
To ensure that any purchased subscription is used with a valid device. |
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Your debit or credit card details, bank details, and other payment information are processed through our payment partner, Stripe. Chameleon Codewing Ltd will never store your payment information directly. Please refer to Stripe’s Privacy Policy for more information. |
To enable us to process one-off or recurring payments for the products or services provided. |
USAGE DATA
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Data |
Reason |
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When browsing our website we may collect: |
Data regarding your online browsing activity, as well as interactions with our advertisements, including those displayed on third-party websites.
Anonymized data may include:
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To better understand user behaviour and preferences. This information allows us to tailor our website content and advertising efforts to enhance user experience, provide relevant content, and improve the effectiveness of our marketing strategies. Additionally, it helps us analyse the performance of our advertisements and optimize our advertising campaigns for better reach and engagement. |
TRACKING & COOKIES DATA
We utilise cookies and similar tracking technologies to enhance your browsing experience and personalize the content and services provided on our website. Cookies are files with a small amount of data, which may include an anonymous unique identifier. These cookies are sent to your browser from a website and stored on your device. Additionally, tracking technologies such as beacons, tags, and scripts are used to collect and track information and to improve and analyse our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
Chameleon Codewing Ltd uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Chameleon Codewing Ltd will take all steps reasonably necessary to ensure that your data is treated securely and per this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
LEGAL REQUIREMENTS
Chameleon Codewing Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Chameleon Codewing Ltd
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
SECURITY OF DATA
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
SERVICE PROVIDERS
We may employ third-party companies and individuals to facilitate our Service (‘Service Providers’), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyse the use of our Service.
- Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (Children).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the effective date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us