Attention Vodafone SIM card users

Vodafone will no longer support the V-SIM / Smart SIM, and all contracts will end on August 1st 2024.
Thinkware Connected now offer a tailor-made SIM plan, specifically suited to the T700 user as an alternative to the Vodafone plan.

Have the old Vodafone SIM and need the new Connected SIM?

Please order from the below. The SIM is sent Royal Mail 1st class. When received, follow the instructions on Once you receive your SIM.

Have the NEW SIM and used the OLD Vodafone SIM?

Please follow this link to set up your subscription package, then follow the instructions for Once you receive your SIM.

Already have the NEW SIM and never used your OLD Vodafone SIM?

Please follow this link to set up your subscription package, then follow the setup guide.

If you already have the new SIM and have set up a subscription then please proceed to the Once you receive your SIM instructions below.

After activating the new SIM you will need to delete the Vodafone pairing (if existing) and pair the New Connected SIM to your App.
Please refer to the FAQs below on how to do this.

Opt for either a flexible monthly subscription or secure a year’s subscription upfront for greater savings. The importance of a reliable data connection for a connected device cannot be overstated. Our sophisticated SIM plan stands apart from standard operator SIM cards by not being tied to any network provider.

£4.95 / month

£49.50 / year

Once you receive your SIM

Please follow the below steps to start using your new SIM plan.

1

How To Activate Your New SIM

Go to the account page and login.
Click on subscriptions from the left-hand side menu.

Choose the subscription plan you want to activate the SIM card for and click Activate SIM.

You will then need to enter the SIM Number (located on the SIM card) and the Dash cam’s Serial Number (located on the box and on the front dash cam).

After entering these details, the SIM will be activated.

2

How To Delete Your Previous Vodafone Pairing

Once you have activated your new Connected SIM please follow the below steps:

–

Load the Thinkware Connected App and click the Settings in the top right corner

–

Click the Dash cam Management Option

–

Click the below button

–

Select Delete Dash Cam

3

How To Connect Your New SIM To Your Dash Cam

Please Note select LTE dash cam tab (top right on the App) to enter the ICCID number located on the email sent to you.

Play Video

You may want to visit our full set-up guide page which will walk you through the next steps of the process.

F.A.Q.

I already have a Connected SIM, what do I do?

You’ll need to make sure you have setup a subscription for the SIM if you do not already have one. This can be done here.

Why is my Vodafone SIM being switched off?

Unfortunately, Vodafone will no longer be supporting the V-SIM / Smart SIM, and all contracts are due to cease on August 1st 2024. Vodafone will contact you to explain what is happening.

When is my Vodafone Smart SIM subscription ending – (V-SIM)?

Vodafone are due to cease the V-SIM / Smart SIM contracts on August 1st 2024.

What options do I have?

We have a new SIM plan specifically tailored to meet all the Thinkware T700 users’ needs. The SIM utilises the latest in network crossover technology, allowing full signal access to multiple network operators such as EE, O2, Vodafone and many more across Europe. (Click here for full details).

Are there any other options?

Although the Connected SIM plan has been tailored for the average T700 user, the T700 is not locked and alternative smart SIM plans may be available.

What does the new Connected SIM offer?

The T700 Connected SIM Plan provides seamless network integration, automatically switching between Europe’s biggest mobile phone networks for the best signal possible avoiding signal black spots.

How do I get the new Smart SIM?

You can order the new SIM plan by choosing either of the above options. Once ordered, a new SIM will be sent to you to replace the existing Vodafone SIM.

How much data is included in the new SIM?

The new SIM plan has been tailored to exceed the normal usage needs of the average user using a fair use policy. Details of the plan can be found here.

What Network does the SIM plan use?

The SIM plan does not use just 1 network, it continuously monitors for the best signal strength and switches accordingly. Within the UK the SIM Plan uses EE, Vodafone and O2 networks always providing the best signal where possible.

After I order, what do I need to do?

The new SIM will be dispatched to your delivery address. Once you receive the SIM, you will want to visit our set-up guide page which will walk you through the next steps of the process.

Where can I find my T700 Serial Number?

Your T700 Serial Number can be found on the camera where the mount attaches.